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Terms of service

Terms of Service

Last Updated: August 8, 2026

Welcome to Teknotize Merchandise. These Terms of Service govern your use of our website, products, services, and any orders placed through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. About Teknotize Merchandise

Teknotize Merchandise is a print-on-demand merchandise company focused on creating and supporting apparel and merchandise for athletes, agencies, brands, teams, and customers.

Our products are produced specifically after an order is placed. Because products are made on demand, we do not maintain traditional inventory for most products.

2. Eligibility

By using our website or placing an order, you confirm that:

  • You are legally capable of entering into a purchase agreement.
  • The information you provide is accurate and complete.
  • You will use our website and services only for lawful purposes.
  • You will not use our website to engage in fraudulent, abusive, or unauthorized activities.

If you are placing an order on behalf of an athlete, agency, organization, or business, you confirm that you have the authority to do so.

3. Products and Product Information

We make every reasonable effort to display product images, colors, designs, sizes, descriptions, and other information as accurately as possible.

However, actual product colors may vary slightly depending on your device, screen settings, lighting, printing process, and material.

Because our products are produced on demand, slight variations in printing, placement, texture, or appearance may occur and do not necessarily constitute a product defect.

4. Orders

When you place an order with Teknotize Merchandise, you are responsible for reviewing all order information before completing your purchase.

This includes:

  • Product selection
  • Size
  • Color
  • Design
  • Quantity
  • Shipping address
  • Contact information

Once an order enters production, changes or cancellations may not be possible.

We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, unauthorized use of designs, incorrect pricing, production limitations, or other legitimate business reasons.

If we cancel an order that has already been paid for, we will provide an appropriate refund where applicable.

5. Print-on-Demand Production

Our products are produced specifically for individual orders.

Because an item is printed or manufactured after purchase, it generally cannot be returned to inventory and resold.

For this reason, we generally do not accept returns, exchanges, or refunds for:

  • Incorrect size selected by the customer
  • Incorrect color selected by the customer
  • Incorrect product selected by the customer
  • Change of mind
  • Personal preference
  • No longer wanting the product
  • Ordering the wrong design
  • Normal variations associated with print-on-demand production

Please carefully review your order before completing your purchase.

For complete information about eligible returns and refunds, please review our Return & Refund Policy.

6. Defective or Incorrect Products

If you receive a product that is defective, damaged, significantly misprinted, or different from the product you ordered, please contact us within 14 days of delivery.

You may be required to provide:

  • Order number
  • Description of the issue
  • Clear photographs of the product
  • Photographs of the packaging, where applicable
  • Other information reasonably requested by our support team

After reviewing the issue, Teknotize Merchandise may provide an appropriate solution, which may include a replacement or refund where applicable.

7. Shipping and Delivery

We will process and ship orders according to the production and shipping information provided on our website.

Estimated delivery times are estimates and are not guaranteed unless specifically stated otherwise.

Delivery may be affected by production delays, carrier delays, weather, holidays, customs, incorrect shipping information, or other circumstances outside our reasonable control.

Customers are responsible for providing a correct and complete shipping address.

Teknotize Merchandise is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

If an order cannot be shipped within the applicable promised timeframe, we will handle the situation in accordance with applicable law, including any required notice, cancellation, or refund rights.

8. Payments

All orders must be paid using the payment methods available at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We reserve the right to cancel or hold an order if payment cannot be verified or if fraudulent or unauthorized activity is suspected.

Prices, promotions, discounts, shipping charges, and taxes may change from time to time. The applicable price and charges shown at checkout will apply to your order, subject to applicable law.

9. Athlete and Agency Merchandise

Teknotize Merchandise may work with athletes, agencies, teams, organizations, or other brand partners to create and sell merchandise.

An athlete or agency's participation in our platform or merchandise program does not necessarily mean that Teknotize Merchandise endorses every statement, activity, or representation made by that athlete or agency.

Athletes and agencies are responsible for ensuring that the names, logos, photographs, artwork, trademarks, and other materials they provide to us are authorized for use.

10. Intellectual Property

All original content belonging to Teknotize Merchandise, including but not limited to:

  • Logos
  • Brand names
  • Graphics
  • Designs
  • Website content
  • Photography
  • Text
  • Marketing materials
  • Layouts
  • Visual elements

is protected by applicable intellectual property laws and may not be copied, reproduced, modified, distributed, sold, or commercially used without prior written permission.

You may not use Teknotize Merchandise branding, designs, or content to create competing products or services without our written authorization.

11. Customer-Submitted Content

If you submit or provide artwork, photographs, logos, names, trademarks, graphics, or other content to Teknotize Merchandise for the purpose of creating merchandise, you confirm that you have the necessary rights and permissions to use that content.

You agree that your submitted content will not:

  • Infringe another person's intellectual property rights
  • Violate applicable laws
  • Contain unauthorized trademarks or copyrighted materials
  • Contain unlawful or fraudulent material

You remain responsible for the content you provide.

By submitting content for production, you grant Teknotize Merchandise the necessary permission to use, reproduce, modify, and process that content solely for the purpose of providing the requested merchandise and related services.

12. Prohibited Use

You agree not to use our website or services to:

  • Commit fraud
  • Violate applicable laws
  • Infringe intellectual property rights
  • Upload unauthorized copyrighted or trademarked material
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with website security or functionality
  • Use automated systems to abuse our website
  • Impersonate another person, athlete, agency, or organization
  • Engage in activities that could harm Teknotize Merchandise, its customers, athletes, partners, or service providers

We reserve the right to suspend or terminate access to our services where appropriate.

13. Website Availability

We aim to keep our website available and functional, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily modify, suspend, or discontinue parts of the website for maintenance, updates, technical reasons, or other legitimate business purposes.

14. Third-Party Services

Our website may use third-party services for payment processing, website hosting, shipping, fulfillment, analytics, marketing, or other business functions.

These third-party services may have their own terms and privacy policies. Teknotize Merchandise is not responsible for the independent policies or practices of third-party providers.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Teknotize Merchandise will not be responsible for indirect, incidental, consequential, or special losses arising from the use of our website, products, or services.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Teknotize Merchandise and its owners, employees, contractors, partners, and service providers from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms
  • Your misuse of our website or services
  • Your violation of another person's rights
  • Content or materials you provide to us
  • Your unauthorized use of our products, website, or intellectual property

17. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms will be governed by the applicable laws of the jurisdiction in which Teknotize Merchandise is legally organized, except where applicable consumer protection laws require otherwise.

Nothing in these Terms is intended to remove or restrict rights that cannot legally be waived by consumers under applicable law.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies displayed on our website, constitute the terms governing your use of our website and purchase of our products.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. Contact Us

If you have questions about these Terms of Service, your order, or our policies, please contact us:

Teknotize Merchandise
Email: info@teknotizemerchandise.com

We appreciate your support of Teknotize Merchandise and the athletes, brands, and agencies we work with.

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